Operational Information

Security Alert Regarding Fraudulent SMS or Emails

Fraudulent SMS messages may come from a number we normally use for parcel communication and appear as part of an existing conversation. They contain a link to fake websites requesting payment card details. GLS CZ never sends links or requests payment via SMS. Do not click on such messages and delete them.

If you receive a similar message, please send us a screenshot of the conversation, along with the contact name and phone number, to it@gls-czech.com.

We are detecting the distribution of fraudulent emails impersonating GLS Czech Republic, which may contain fake invoices or malicious attachments.

Indicators of these fraudulent emails:

• a different recipient than the actual intended recipient, or addressing to “undisclosed recipients”
• a different type of attachment than is normally used
• an unexpected invoice or attachment
• suspicious content or unusual wording

If you have received such an email:

• do not open any attachments,
• do not click on any links,
• delete the email.

If you have already opened an attachment or clicked on a link, we recommend running an antivirus scan on your device and contacting your IT department. If you are not expecting a similar email or are unsure about its authenticity, you can contact it@gls-czech.com. This is not a breach of GLS internal systems. The attacker is only misusing the sender’s email address.

Thank you for your increased caution.