Contact GLS

In case you need information that is not shown on our website, we are here for you. It doesn't matter if you need a general advice on goods shipping or you have a question on a specific parcel, call us or fill the contact form.

Customer Service is here for you, from Monday to Friday, always from 7:00 am till 18:00 pm. We look forward to your call.

GLS contact for senders and recipients:
GLS contact for senders and recipients:

Headquarters address

General Logistics Systems Czech Republic s.r.o.

zapsaná v Obchodním rejstříku u Krajského soudu v Brně, oddíl C, vložka 66184

Průmyslová 5619/1

586 01 Jihlava

Czech Republic

GPS coordinates: 49°25'54.109"N, 15°36'34.566"E

IČ: 260 87 961

VAt No: CZ 260 87 961

Information on Online Dispute Resolution for consumers

The EU commission has set up an online platform for the online-resolution of disputes ("ODR-platform"). This platform serves as a contact point for extrajudicial resolutions of disputes concerning contractual obligations, arising from online sales or services agreements. Customers can reach the ODR-platform under the following link: