Parcel tracking with ZIP code - FAQ
Which ZIP code do I have to enter?
To locate your parcel, you must enter the parcel number and the postal code (ZIP code) at the delivery address.
The package was redirected to an address with a different zip code. Which code should I enter?
If you are redirecting a parcel to an address or Pick-up point with a different zip code, enter the zip code of the original delivery address.
If I don't know the postcode of the outlet, where can I find it?
Can I track multiple parcels at the same time?
Yes. If you want to track multiple parcels at the same time, you need to enter own zip code for each parcel number and separate the data with a comma or semicolon. For example:
- Package number: 123456; 234567; 345678
- ZIP CODE: 11000; 61200; 11000
I can't find the parcel when I type it in. What should I do?
If you are having trouble locating the status or history of a parcel, make sure you are entering the correct zip code for the delivery address or pick-up point that was selected for delivery.
If you need help, please contact our customer service line at +420 567 771 111 or email@example.com.
Why do I need to enter a ZIP code when searching for parcel history?
With respect to privacy, you must choose a simple but effective means of identifying eligibility to obtain this information. For this reason, GLS requires you to enter this identifier.