From warehousing, through picking and shipping, to returns management - all in one GLS ecosystem.

Simply put: we know parcels.

We’ll take care of your entire logistics, so you can focus on growing your business.

See how it works

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Pre-built integrations with e-commerce platforms: Shopify, WooCommerce, Magento 1.9, 2.x, OpenCart, Cs Cart, PrestaShop, Amazon, Allegro, Baselinker, eBay, Temu.
Fulfillment
 

End-to-end e-commerce logistics - without operational risk.

GLS Fulfilment is a natural extension of the GLS service portfolio - a comprehensive solution covering warehousing, order picking, domestic and international distribution, and returns management.

We combine the experience of a global last-mile operator with the flexibility of a modern fulfilment center. As a result, your online store grows faster, operational costs decrease, and you gain more time for what matters most - your product, marketing, and customers.

Simply put: we know parcels. And now we do much more.

Everything a growing e-commerce business needs.

The scale of GLS, advanced technology and the convenience of tailor-made support - all in one.

Faster scaling

Handle seasonal peaks without investing in space, people or equipment. Capacity grows with you.

Lower operating costs

Turn fixed costs into variable ones. You pay only for completed operations — without overpaying for downtime.

Access to the GLS network

Hassle-free domestic and international shipping, day after day, thanks to the location of the GLS sorting hub in Warsaw.

Security and quality

Full responsibility for goods from the moment they are received at the warehouse. Quality checks and stocktaking as standard.

Certified processes

GLS Poland fulfilment operations are carried out in accordance with certified ISO 9001 and ISO 14001 systems. We also hold GDP certification, confirming compliance with Good Distribution Practice requirements.

Technology and data

Our own WMS, API integrations with e-commerce platforms, dashboards and reports available 24/7.

Dedicated account manager

One point of contact, fast onboarding and support from GLS logistics experts at every stage of cooperation.

Returns management
Returns management

We support efficient and convenient returns handling, helping streamline the process for both your online store and your customers.

Four stages. One partner. Zero complications.

A full portfolio of tailor-made services - with the flexibility to adapt to the specifics of each category.

  1. Inbound

    You register the delivery in the system, and we collect and scan each SKU. From that moment on, responsibility for the goods is on our side.

  2. Storage

    We store goods in three options: pallet, shelf, box. Current stock levels are available in the warehouse application 24/7.

  3. Pick & Pack

    WMS integrated with your store or ERP. We pick, pack and label orders - also for B2B options, including pallets and personalization.

  4. Returns

    Handling of collected returns and undelivered parcels, quality assessment and restocking. Goods return to the shelf, ready for the next sale.

More than standard logistics.

Customer experience begins the moment a parcel is opened. We help you build your brand and customer loyalty beyond your online store as well.

Parcel personalization and value-added services
Refurbishing and returns handling
Regular stocktaking
Parcel fillers and custom packaging materials
Operational and financial reporting
Quality checks at every stage

Operations center designed to scale e-commerce.

We invest in technology, infrastructure and people, so you don’t have to.

  • Scalable Class A Warehouse Space

    Modern warehouse space flexibly adapted to the scale and growth of your business.

  • A Process Tailored to Your Needs

    We design logistics processes around the specific requirements of your business and operations.

  • Flexible Order Fulfilment

    Solutions designed to handle changing order volumes and support further business growth.
  • Precise delivery time

    Advanced WMS

    Intelligent warehouse management software, API integrations and process automation.

  • Full Visibility and Reporting

    Real-time access to inventory levels, order statuses and key logistics KPIs.

  • Located Next to a GLS Sorting Centre

    Proximity to the GLS sorting centre in Warsaw shortens parcel handling times and enables later cut-off times.

Standard onboarding takes from 2 to 6 weeks, depending on the number of SKUs and integrations. A dedicated account manager guides you through every stage: from signing the contract and WMS integration to your first shipment.

We offer ready-made integrations with platforms such as . Shopify, WooCommerce, Magento 1.9, 2.x, OpenCart, Cs Cart, PrestaShop, Amazon, Allegro, Baselinker, eBay, Temu. We also support integrations with ERP systems via API.

Yes. Although we are part of GLS, our model is open - you can use any carrier if your strategy requires it.

Yes – we handle B2C shipments (consumer parcels), B2B shipments (parcels and pallets), as well as international shipments, including both exports and imports, through the European GLS Group network.

We handle returns in two variants: collected returns and undelivered parcels. Each return undergoes a quality check, and goods suitable for resale are returned to stock through restocking.

Yes. You receive access to the warehouse application with current stock levels, order statuses and key logistics KPIs. Operational and financial reports are available 24/7.

Ready to hand over your logistics to the experts?

Let’s talk about your business. We’ll prepare a tailored offer and show you how GLS Fulfilment can help you save time, reduce costs and scale with confidence.

NO COMMITMENT • RESPONSE WITHIN 24 HOURS • TAILORED ANALYSIS FOR YOUR BUSINESS