News

Our Neighbour alternative delivery solution is now available in Paris and in 11 major provincial cities.

GLS France is the first player in parcel delivery to have partnered in November 2020 with the start-up Pickme which offers this new solution of parcel pick-up points: Neighbours-Relay! You can now choose the nearest Neighbour-Relay from the list of available GLS Relays.

Our Neighbours network continues its development and is present today:

• in Paris (75),
• in Departments 78, 92, 93, 94 and 95
• in 11 major provincial cities (Bordeaux, Lyon, Marseille, Montpellier, Nantes, Nice, Toulon, Toulouse, Reims, Rennes and Rouen)

In the future, Pickme wants to offer its collaborative delivery service throughout the country.
GLS France, in partnership with the start-up Pickme, is Gold Laureate of the E-commerce Awards 2020, in the Supply Chain category.
The benefits of this new solution are numerous and include:
• Facilitate the reception of parcels, by combining availability and user-friendliness (extended delivery times),
• Increase the number of alternative delivery points,
• Improve the successful delivery rate from the first pass,
• Reduce the ecological impact of re-deliveries,
• Create social link between neighbours,
• Enjoy premium delivery by appointment.
As soon as you receive the parcel, you will receive a message informing you of its delivery, as well as a PIN code allowing you to collect it from the Neighbour-Relay Centre of your choice;
So don’t wait any longer and test our Neighbours-Relay!

GLS France has expanded its Neighbour relay Delivery service to the city centres of Lyon, Bordeaux and Toulouse.

GLS France has chosen to join forces with the startup Pickme to develop a brand new solution of parcel collection points at the homes of trusted private individuals, the Neighbour-Relay!

This new delivery alternative has been already available since mid-November, for all your GLS deliveries in Paris. You now have the possibility to choose the nearest Pickme Neighbour-Relay from the Pickme network, from the list of our available GLS Relays in Paris, Ile de France, Lyon, Bordeaux and Toulouse. More cities will be served in the coming months.

The benefits of this new solution are numerous, and in particular:

• Increase the number of alternative delivery points near you: with this new Neighbour-Relay offer, collection points are multiplied compared to the traditional relay network at your retailers.
• Facilitate the reception of your parcels with a new collection solution that combines availability and user-friendliness: with extended reception times that are more flexible than at a relay retailer, our Neighbour-Relay will welcome you directly to their homes according to the availability indicated when you register.
• Improving the rate of successful delivery from the first delivery and reducing the ecological impact of re-deliveries: your parcel is now delivered to your Neighbour-Relay on its first attempt at delivery. No more need to plan a new delivery or to organize to collect your parcel from a relay too far from your home; more practical for you, but also much more environmentally friendly!

As soon as you receive the parcel, you will receive a message informing you of its delivery, as well as a PIN code allowing you to collect it from the Neighbour-Relay Centre of your choice.

So don't wait any longer and try out our new Neighbour-Relay, already available in Paris, Ile de France, Lyon Bordeaux and Toulouse!

Track & Engage© is an intuitive and powerful mobile marketing solution that transforms the geolocation of parcel delivery into an immersive brand experience.GLS France is the first parcel delivery company to deploy Track & Engage©, available throughout France.

Thanks to this powerful new communication channel, our clients capitalise on the attention span of their recipient customers while they monitor the arrival of their parcels on the geolocation interface.

The Track & Engage solution offers our clients the possibility to use the package delivery tracking page ("Track") to communicate with their customers ("Engage") It allows them to :keep in touch during delivery via a new communication channel,prepare for future sales via various loyalty mechanisms,to distinguish themselves by offering a new brand experience.
GLS customers, brands and e-commerce players, have access to a wide range of functionalities to set up and personalise their marketing campaigns while giving free rein to their creativity:numerous formats available: video, image, banner, drawer, etc.display of points of interest on the map: physical shops, partners, click & collect.all types of campaigns possible: promotional offers, web to store, advice, redirection to social networks, sponsorship, questionnaire, gamification, entertainment, etc.

The unique experience offered by Track & Engage© allows you to strengthen the emotional bond between customers and the brand; all this with low marketing expenses and a winning return on investment.

So don't wait any longer to try TRACK & ENGAGE!