Parcel delivery adapted to the lives of your private customers
Efficiency
24-hour delivery* throughout France, for all your parcels weighing between 0 and 30 kg. Geolocation tracking available throughout France.*24/48H delivery. 92% of deliveries made in less than 24 hours.
Interactivity
Le jour de sa livraison, votre client dispose d’un suivi géolocalisé sur mobile.En cas d’imprévu, il peut changer en direct son mode de livraison, jusqu’à la dernière minute (livraison dans un Relais GLS de proximité ou en lieu sûr à domicile).
Precision
Throughout the delivery process, your customer is kept informed by e-mail and SMS (package handed over to GLS, delivery date, delivery in progress, etc.).
Customisation
Your logo and brand colours are displayed on the parcel's geolocation tracking screen: a high-performance marketing tool.
Flexibility
The day before delivery, your customer can change the delivery address or date, or request a GLS Relay delivery (Point Relais® or Locker or Voisin Relais).
Satisfaction
GLS incorporates a positive reviews engine to boost your e-reputation (post-delivery SMS sent and reviews published on the platform of your choice).
