In the event that we accept unsuitable or unsuitable goods, we offer GLS a simple solution for returning these parcels to send back.
Possibilites for goods returning
Recipients can choose from returning unfit or unsuitable goods online or using a wide network of ParcelShops.
Returning via ParcelShop
Returning a parcel to sender can be done in any of our GLS ParcelShops, anywhere in the Czech Republic.
Returning via e-Balik
Online GLS transport portal e-Balík enables a comfortable return of a parcel to sender with no need of registration, with optional parcel pick-up by a courier at any address.
Sophisticated return systems are a natural part of successful online stores. GLS offers a wide range of returns.