GLS ParcelBox
GLS ParcelBox self-service parcel machines are available 24 hours a day, 7 days a week for fast and convenient pickup of the parcel to be delivered or for submission of the parcel for transport through the GLS pan-European network. In addition to its own network of parcel machines, GLS also delivers to its partner network of AlzaBoxes.
How does it work?
How does delivery to a GLS ParcelBoxes and AlzaBoxes work?
1. Choosing delivery in the e-shop
The recipient chooses delivery to GLS Pick-up point when ordering goods from an e-shop.
2. Notification about the delivery
The recipient receivs a e-mail and SMS message informing that the parcel has been delivered to chosen pick-up point containing a PIN for parcel pick-up.
In the case of delivery to a GLS Parcel Box, the recipient will receive a PIN code and a QR code for picking up the parcel in the GLS CZ mobile application.
3. Storage time
The recipient has 3 calendar days to pick up the parcel.
4. Extension of the storage time
In case of delivery to GLS ParcelBox or AlzaBox, the recipient has 3 calendar days to pick up the package. This time can be extended by 3 calendar days.
5. Payment of COD
Cash on delivery can be paid online for GLS boxes via the GLS CZ mobile app. Alternatively, it is possible to pay for cash on delivery at a blue GLS ParcelBox with a payment card directly in the payment terminal and at an AlzaBox or solar GLS ParcelBox using the GoPay online payment gateway, which contains a link in an SMS message and e-mail from GLS.
6. Reminder in case the parcel is not picked up
In the event that the end of the storage period is approaching and the parcel has still not been picked up, GLS sends a reminder SMS message with information about the expiration of the period, after which the parcel will be returned to the sender.
How to send a parcel from GLS ParcelBoxes?
1. Create a label online
Easily create an address label using the online e-Balik app.
2. Pack and label the parcel
Pack your package properly and apply the label from the e-Balik app.
3. Handover the parcel
Choose the closest GLS Parcel Box for fast and convenient parcel dispatch. AlzaBox can not be used for parcel sending.
4. GLS will deliver the parcel
GLS will take care of the rest and deliver the parcel the next day
Importat information about delivery to AlzaBoxes
- Only packages with the additional service of direct delivery to a GLS ShopDeliveryService outlet can be delivered to AlzaBoxes.
- Packages can also be delivered to AlzaBoxes with cash on delivery. Cash on delivery can only be paid online using the GoPay payment gateway.
- The recipient will receive a link to the GoPay payment gateway in an SMS and e-mail message informing the recipient that the package has been delivered to the selected AlzaBox.
- The storage period of the package in the AlzaBox is three days, the storage period can be extended by another three days at info@gls-czech.com or +420 567 771 111.
- Thanks to the online widget for selecting the GLS delivery point directly in the shopping cart, e-shops can deactivate or activate the option of delivery to AlzaBoxes.
- AlzaBoxes cannot be used to send or return packages.
Advantages of GLS Parcel Box
Cash on Delivery
Contactless service
Easy parcel dispatch
Non-stop available
Package parameters
How to have a GLS Parcel Box on your property
Got a free place? Let's benefit from mutually beneficial cooperation.
How to integrate delivery to Parcel Boxes to your e-shop
Offer your e-shop customers direct delivery to GLS Parcel Boxes with ShopDeliveryService.