Further contact information

Customer service team
 

Our customer service team

"The customer service team does everything possible every day to make our GLS recipients happy. We are there for you from Monday to Friday 8-18 o'clock. Are you rarely at home? Grant GLS permission to leave parcels. This allows the delivery driver to leave your parcel at an agreed location."

Herr Alen Kojic
Head of Customer Service & Claims Administration

Frau Janine Aschauer
Senior Supervisor Customer Service

FAQ

paketinfo@gls-austria.com

We will deal with your request as soon as possible.

Please note that in case of high call volumes, the recipient-hotline may have to wait longer. Please note that in case of high call volumes, the recipient-hotline may have to wait longer.
Please note that a high volume of calls to the recipient hotline may result in longer waiting times.