Further contact information

Customer service team
 

You need advice?

The customer service team is available Monday to Friday from 8am - 6pm.

Please also take a look at our FAQs, where you will find answers to frequently asked questions about receiving parcels.

Recipient Request

We will deal with your request as soon as possible.

Recipient hotline +43 5 9876 3000

Please note that a high volume of calls to the recipient hotline may result in longer waiting times.