Delivery to a pickup station

Out-of-home delivery is nowadays pretty much a talking point and probably the delivery solution of the future. This form of shipments means deliveries to locations such as our Parcel Shops and Parcel Lockers, where parcels can be picked up (almost) at any time. With that your customers have the flexibility and convenience they desire.

Whether on their way home, on the way to work, after shopping or before going to the gym - recipients can easily integrate the parcel delivery into their everyday lives as they are free to decide when and where they would like to collect their parcel.

Delivery to a Parcel Shop or a Parcel Locker

- your and your customers benefits at a glance

More than 1.400 delivery locations in Austria and more than 40.000 across Europe

The use of alternative delivery locations other than door-to-door delivery saves up to 2.2t of CO2 per pickup location annually. A huge, comprehensive network of more than 900 Parcel Shops and 500 Parcel Lockers is available to your customers for collecting their parcels.

Reduction of your CO2 footprint through resource-saving delivery

Effective and environmentally conscious parcel delivery is a moral and contemporary necessity these days. Thanks to consolidated deliveries and the reduction of (failed) delivery attempts, up to 75% of CO2 emissions can be saved compared to doorstep deliveries.

Maximum flexibility and predictable parcel collection

Your customers can easily integrate the pick-up of their parcels into their everyday lives as they can choose both, the delivery location and pick-up time themselves, allowing them to adapt the pick-up to their habits, daily routines and processes.

Customer-friendly opening hours and best accessibility

Our Parcel Shops offer your customers opening times tailored to their needs and therefore the opportunity to collect their parcels throughout the day. In our Parcel Lockers, your customers are even able to collect their shipments around the clock, 7 days a week.

Positive customer experience and high customer satisfaction

Thanks to multiple notifications and real-time tracking, your customers are always informed about the whereabouts of their parcel. Since the delivery process is adapted to their wishes, there are fewer questions in the customer service department and lower complaint rates.

Cost savings on the last mile & returns

The costs for Out-of-home deliveries is, on average, up to 25% lower than the costs for home deliveries. We also offer attractive returns rates, reducing the overall costs of your international returns.

Always nearby

In our Parcel Shops & Parcel Lockers your customers can collect, send and return parcels conveniently. With more than 1.400 locations, GLS Austria offers senders and recipients a dense network of pick-up and drop-off stations.


More than 900 Parcel Shops

Integrated into local shops, our Parcel Shops are conveniently located and offer your customers attractive opening times, professional advice and various payment options - without long queueing.


More than 500 Parcel Lockers

Our Parcel Lockers are located in frequented and easily accessible locations and offer your customers the opportunity to pick up and drop off their parcels 24/7. Fast & time-independent.

Shop Delivery Service.

How does delivery to a Parcel Shop or Parcel Locker work?

Woman with parcel Woman with parcel

Connection of your web shop to the GLS Customer System

Your web shop is connected to the GLS customer system ShipIT via API or a provider solution. This connection enables the display of all selectable Parcel Shops and Parcel Lockers that are eligible for delivery. This gives customers in your webshop the opportunity to choose the delivery location that suits their needs best.


Your customers have the choice.

Your customers purchase the required goods online and determine the delivery location during the checkout process. For doing so they have a list of Parcel Shops and Parcel Lockers to choose from. Depending on their habits and routes, they select the delivery location that suits their needs best.


The parcel is collectable for your customer.

We will notify your customer as soon as the parcel is ready for collection at the location designated. Customers now will have up to 8 days to collect their parcel from the Parcel Shop or Parcel Locker of their choice.


The delivery was picked up - or maybe not.

Your customer has picked up his parcel? Great! We hope he or she enjoys the content! If your customer hasn't managed to pick up the parcel within the collection deadline, our driver will pick it up and we will return it to you.


Our Parcel Shops & Parcel Lockers

Check out our dense network: