As an internationally operating parcel service provider GLS Group stands for fair competition, integrity and responsibility.
Whistleblowing / Ombudsman system
Whistleblower / Ombudsman
On such matters all employees, business partners and third parties may contact
Notifications to WKB shall be subject to violations or circumvention of the applicable law and internal regulations of GLS Poland.
When accepting reports, WKB acts with due diligence, in accordance with the law and principles of professional ethics. WKB shall ensure the confidentiality of the data and identity of the applicants and any third party mentioned in the application. WKB representatives are obliged to keep professional secrecy and therefore to maintain full confidentiality of the matters and information obtained in the course of cooperation with GLS Poland, except for the situation where WKB uses such information to properly perform its duties or where the obligation to disclose the information arises from the provisions of law.
Dr Buchert will not consider complaints concerning matters which are not of a criminal or similar serious nature. When in doubt, he will advise on how to proceed.
All complaints will be treated in confidence. Dr Buchert is required by his statutory lawyers’ confidentiality obligations not to disclose the identity of callers without their explicit consent to do otherwise. He also has the right to refuse to give evidence (including the identity of whistleblowers) if requested by a court of law. Complaints to the ombudsman will only be passed on to the GLS Group once the consent of the complainant has been received.
Of course, concerns in respect of the above matters can also be reported to an employee's line manager or other contact person within the GLS Group.
Contact to GLS Poland Compliance Officer: