Accessibility Statement

GLS Netherlands (General Logistics Systems Netherlands) is committed to making its websites accessible, in accordance with the European Accessibility Act (EAA) and the WCAG 2.2 guidelines (levels A and AA).

Compliance status

The websites gls.nl, gls-netherlands.com, gls-info.nl and werkenbij.gls.nl are currently not fully compliant with WCAG 2.2 level A and AA.
An accessibility audit has not yet been conducted. Corrections and improvements are planned as part of a broader accessibility initiative. This statement will be updated once the audit has been completed.

Test results

Since no audit has yet been carried out, there are currently no formal test results available.

Non-accessible content

The following issues are provisionally known:

  • Missing or incomplete alt text for images.
  • PDF documents not fully tagged for accessibility.
  • Insufficient color contrast in certain components.
  • Not all forms are fully usable with screen readers or keyboard navigation.
  • Menus and interactive elements may not yet meet accessibility standards.

A full overview of non-conformities will be provided after the audit.

Exemptions / disproportionate burden

At this stage, no exemptions have been established.

Technologies used for these websites

HTML5
CSS
JavaScript

Users, assistive technologies and evaluation tools

No formal research has yet been conducted with users or assistive technologies. Preliminary internal checks were carried out with:
WAVE Accessibility Evaluation Tool
Lighthouse (Chrome DevTools)

Websites covered by this statement

gls.nl
gls-netherlands.com
gls-info.nl
werkenbij.gls.nl

Measures and planning

Q4 2025: Conduct audit of the above websites.
Q1 2026: Implement quick wins (alt text, heading structure, link texts, contrast improvements).
2026: Phased adaptation of forms, interactive components and accessible PDFs.
Ongoing: Training for content editors and integration of accessibility into development processes.

Feedback and contact

If you encounter an accessibility issue or require content in an alternative accessible format, please use our contact form:
gls-group.com/NL/nl/contact/

We aim to respond within 5 working days.

Enforcement procedure

If you are not satisfied with our response, you may invoke the formal enforcement procedure.
The supervisory authority in the Netherlands is:

Authority for Consumers & Markets (ACM)
P.O. Box 16326
2500 BH The Hague
Tel. +31 70 7222 000
Fax +31 70 7222 355
E-mail: acm-post@acm.nl
More information: acm.nl/en

Preparation of this statement

This statement was prepared on: 19 September 2025.
Method: self-assessment with automated tools (WAVE, Lighthouse) and preliminary internal review.
Last revision: 19 September 2025.