Parcel delivery by GLS
Fast and reliable: that's how recipients want to receive a parcel and that's exactly how GLS seeks to deliver parcels on behalf of the sender.
Delivery options after a notification
When a parcel has been returned to the depot, GLS offers the following options:
- Have the parcel resubmitted to the same delivery address. Time frames are provided for the available delivery dates.
- Have the parcel resubmitted to the same delivery address with a one-time deposit permission
- Pick up the parcel yourself at the GLS depot or a GLS Parcel Shop. The parcel remains at the depot or the Parcel Shop and can be picked up within five business days.
- Refuse the parcel. The parcel will be sent back to the sender.
Go to parcel redirection (Notification card)