Paris Games - summer 2024

From 1 July to 15 September, traffic restrictions in France could extend delivery times by 24 to 48 hours. During the opening ceremony on 26 July and the days leading up to it, delivery will be very difficult, if not impossible, in Paris and the Ile-de-France region.

It is an alphanumeric reference number with five or six characters (e.g.: 1LYMØ9). It is also known as Track-ID.

You can find it on the notification card that the delivery driver left in your letter box.You might also have received an e-mail/SMS containing the number, in the case that we could not deliver your parcel (e.g. because of an incorrect address).

You can authorise GLS to leave the parcel at an agreed place, for example in your garage. Simply download the residential drop-off authorisation, print it out, fill it in and follow the written instructions, or hand it directly to the GLS delivery driver.

This residential drop-off authorisation can be a once-off or generally. You may also revoke it at any time by submitting a request to us.

Download the drop-off without a signature authorisation.