Innovative home delivery
- Flexibility: the possibility to modify the delivery address, date, or choose a pick up point/locker up to the day before delivery.
- Interactivity: real-time geolocation tracking on mobile on the delivery day, with the option to change the delivery mode until the last minute.
- Personalization: the e-tailer's logo and colours displayed on the recipient's parcel tracking screen.
- Satisfaction: SMS customer feedback system, ideal for improving e-tailers' e-reputation.