Where is my parcel?
Returns shipping made easy
Are the shoes the wrong size, or those jeans you ordered don't fit as well as they should? There's only one thing for it: send the parcel back.
It's this easy:
Get a return label
Your vendor decides how the return label will be provided. We recommend the following steps.
- Check whether the return label is already included in the parcel.
- Check whether there is any information on the vendor's website regarding returns shipping. You can often create your return label directly from the website too.
- Contact your vendor.