Shipment of goods remains possible. The export and import of your goods remains possible. Here too, we ask you to clarify in advance with your recipients in the respective countries whether shipments can be accepted. If receiving points are closed, then in the current situation we will immediately return parcels to the shipper.

For your planning, you will find here an overview (including blocked ZIP codes) of the current situation in various countries.

Current overview (16.04.2020)

We will keep you informed on this site

Dear Valued Customer,

We, at GLS keep in focus the high-value services for our Customers. In the current situation, we do our best to continue providing quality services but also to protect the health of the people who work for us and come into contact with us. For this purpose, we introduce a 31.5 kg weight limit in Europe for export and import parcels.

The decision - as part of a precaution - was taken to secure social distancing. By doing so, we want to ensure to increase the distance between the delivery driver and the person (sender, recipient) who will get into contact with them by handing over heavier parcels. In this case, our colleagues do not need to ask help for moving parcels.

The weight limit amendment will be put into force from 6 April 2020.

The parcels will be stopped at the HUB and be returned to the sender if their weight exceeds the limit of 31.5 kg.

The amendment applies for an indefinite period during the epidemic risk and does not affect the current Terms and Conditions.

If you have any further questions, please call our customer service, they are at your service.

We trust that this measure will help to protect ourselves and our surroundings.

Thank you for your understanding and patience!

Yours faithfully,

GLS Hungary

Dear Customer,

Hereby we would like to inform you that due to border control introduction our line hauls needs longer travel time which unfortunately can cause delays in shipping.

Thank you for your understanding and patiency.

Dear Valued Customer,

Due to the intense spread of the coronavirus in Europe, GLS Hungary will temporarily suspend outsourcing of parcel picking and delivery at the Alsónémedi center and at the depots in Hungary as of 16 March 2020. Only workers are allowed in the depot area.

We continue to provide parcel picking and delivery to our partners, and deliver shipments to those addresses. The change applies only to the depot area.

Thank you for your understanding!

Throughout Italy, the government has taken far-reaching security measures to reduce the risk of infection with the new corona virus. In its decree, the Italian government regards the transport of goods as a work task.

GLS reacts flexibly to the changes and delivers according to the local conditions. However, delays due to circumstances beyond our control cannot be excluded.

Neither deliveries nor collections are possible in the blocked postcode areas. Please remember that in these areas in the commercial sector, the acceptance of parcels is currently excluded. This means that items must be returned to the sender.

Blocked postal code areas

As a parcel service provider, GLS is an important element within the supply chain. The current situation makes the responsibility that we bear even clearer. Therefore, we do our utmost to protect the health of those involved in our business and to continue to ensure parcel logistics. We have implemented various measures which are based on the official recommendations of the authorities and the Robert Koch Institute. These are checked daily and adjusted at short notice if necessary.

The measures include:

• Employees, transport partners and their drivers are informed in detail about the necessary hygiene measures and are expressly requested to observe and comply with them. All locations are equipped with suitable disinfectant and disposable towels.
• If employees show the first signs of a virus infection, they are requested to stay away from the workplace or are sent home immediately and asked to consult a doctor.
• Travel is avoided as far as possible, meetings and conferences are reduced to a minimum or are conducted by telephone or video.
• We constantly monitor relevant developments and immediately initiate necessary measures if required.

Dear Valued Customer,

Throughout Italy, the government has taken far-reaching security measures to reduce the risk of infection with the new corona virus. In its decree, the Italian government regards the transport of goods as a work task, so that the delivery and collection of goods can take place.

Please note that for the time being no deliveries or collections can be made in the following zip code areas due to access prohibitions:

20070; 20070; 20071; 20072; 20076; 23801; 23802; 23804; 23805; 23806; 23808; 24010; 24011; 24012; 24013; 24014; 24015; 24016; 24017; 24018; 24019; 24030; 24031; 24032; 24033; 24034; 24035; 24036; 24037; 24038; 24039; 24040; 24041; 24042; 24043; 24044; 24045; 24046; 24047; 24048; 24049; 24050; 24051; 24052; 24053; 24054; 24055; 24056; 24058; 24059; 24060; 24061; 24066; 24068; 24100; 26814; 26816; 26821; 26822; 26823; 26825; 26827; 26828; 26841; 26842; 26844; 26845; 26847; 26848; 26861; 26862; 26864; 26867; 29010; 29029; 35030; 35031; 35033; 35037.

If we have further information regarding the topic above, we will come back to you.

Thank you for your patience and understanding.

Yours faithfully,

GLS Hungary

Information on dispatch to/from Italy

Throughout Italy, the government has taken far-reaching security measures to reduce the risk of infection with the new corona virus. In its decree, the Italian government regards the transport of goods as a work task. However, as the situation changes constantly, please understand that we cannot name individual zip codes where pick-ups and deliveries of goods cannot take place.

GLS reacts flexibly to the changes and delivers according to the local conditions. However, delays due to circumstances beyond our control cannot be excluded.