General Terms and Conditions of the GLS Hungary

General Terms and Conditions to Postal service

General Business Conditions Applicable from 01.10.2023
Addendum to General Business Conditions with Regard to Parcel Handling and Management by Parcel shops applicable from 04.09.2023
Annex no 1/a fee for parcels sent in Parcel Shops Applicable from 01.09.2022
Annex no. 1/b: Service fees applicable to services ordered through the platform Applicable from 13.09.2023
Annex no. 1/c Services fees and other charges
Annex no. 2 Available basic and additional services
Annex no. 4 Withdrawal/cancellation statement (applicable only to services ordered on the site)
Annex no 5 In the case of a withdrawal/cancellation declaration for a service ordered on the site, the service fees to be refunded by the Service Provider (applicable from 15.02.2023)
Annex no 6: Minimum content elements of the Customer Portal to be developed by the Customer for LockerReturnService

Terms and conditions to the GLS XXL service

General Business Conditions Applicable from 01.12.2023
General Business Conditions Applicable from 01.04.2023
Complaint Handling Notice