Expand your customer base across Europe!

Parcel delivery to pickup points (Parcel Shops and Parcel Lockers), already well-known in Hungary, is now available in 19 European countries.

Hungarian online shops can easily reach international customers with GLS. The new international delivery and return service is fast, reliable, and meets customer needs – for example, a customer in Germany, Austria, the Czech Republic, Italy, Poland, or other European countries can choose to have their parcel delivered to their preferred pickup point and, if needed, can easily return it.

International delivery to pickup points

International delivery to pickup points

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International returns

International returns

Discover the benefits of our International ShopReturnService!

International pickup points

During the checkout process, the International ShopDeliveryService allows customers to select their preferred pickup point in Europe for parcel delivery.

Benefits Step by Step Pickup points in Europe Parcel dimensions
Fast

GLS offers standard delivery times across Europe: typically 24–48 hours to neighbouring countries and 72–120 hours to more distant regions. Deliveries are made Monday to Friday during normal business hours.

Flexible

Recipients can choose the pickup location and time that suits them best, for example near their workplace or along their daily commute.

Notification

Customers are notified by email (or via alternative channels depending on the country) as soon as their parcel is ready for collection. A second reminder is sent if the parcel is not collected promptly.

Pickup Points

Customers can request delivery to one of over 85,000 pickup points across 19 European countries, either to a Parcel Shop or a Parcel Locker. Following notification, they have 7 calendar days to collect their parcel, just like in Hungary.

  • Coordination with your GLS account manager regarding international delivery to pickup points
  • Customers choose their preferred pickup point for collection.
  • Your webshop connects to the GLS customer system, allowing quick retrieval of available pickup points.
  • During checkout, customers select their preferred pickup point for delivery.
  • Using our International ShopDeliveryService, you can send products directly to the pickup point specified by your customers.
Pickup Points in Europe

Parcel delivery to Parcel Shops and Parcel Lockers is available from Hungary to 19* European countries:

*Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Italy, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain

For international delivery to pickup points, parcels weighing up to 20 kg can be handled.

Parcel Shop Dimensions
Lengthmax. 2 m
Widthmax. 80 cm
Heightmax. 60 cm
Maximum girthmax. 3 m

Parcel Locker Dimensions
Lengthmax.73 cm
Widthmax. 59 cm
Heightmax. 42 cm

Fast

GLS offers standard delivery times across Europe: typically 24–48 hours to neighbouring countries and 72–120 hours to more distant regions. Deliveries are made Monday to Friday during normal business hours.

Flexible

Recipients can choose the pickup location and time that suits them best, for example near their workplace or along their daily commute.

Notification

Customers are notified by email (or via alternative channels depending on the country) as soon as their parcel is ready for collection. A second reminder is sent if the parcel is not collected promptly.

Pickup Points

Customers can request delivery to one of over 85,000 pickup points across 19 European countries, either to a Parcel Shop or a Parcel Locker. Following notification, they have 7 calendar days to collect their parcel, just like in Hungary.

  • Coordination with your GLS account manager regarding international delivery to pickup points
  • Customers choose their preferred pickup point for collection.
  • Your webshop connects to the GLS customer system, allowing quick retrieval of available pickup points.
  • During checkout, customers select their preferred pickup point for delivery.
  • Using our International ShopDeliveryService, you can send products directly to the pickup point specified by your customers.
Pickup Points in Europe

Parcel delivery to Parcel Shops and Parcel Lockers is available from Hungary to 19* European countries:

*Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Italy, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain

For international delivery to pickup points, parcels weighing up to 20 kg can be handled.

Parcel Shop Dimensions
Lengthmax. 2 m
Widthmax. 80 cm
Heightmax. 60 cm
Maximum girthmax. 3 m

Parcel Locker Dimensions
Lengthmax.73 cm
Widthmax. 59 cm
Heightmax. 42 cm

International returns

With International ShopReturnService, you can efficiently manage product returns. This service is ideal for cross-border B2C sales, supporting customer satisfaction and brand loyalty.

Benefits Step by step Preparing for return
Ideal Service

Perfect B2C return solution for cross-border and domestic returns, leveraging GLS’s strong international network.

Fast transit times

Return shipment times are the same as for regular parcel deliveries.

Return to specified address

Through the GLS online interface or API, you can specify the return address for your parcels.

Return summaries

Upon request, we provide automated daily, weekly, and monthly reports on all returns.

  • The customer wants to return the product.
  • The customer creates the return order on the API interface or the GLS portal.
  • The customer fills out the return form with all the required information and then creates the label.
  • The customer sticks the return label on the packaged returned item and can drop it off at any collection point.
  • We take care of the rest – ensuring that your goods arrive back to you reliably and quickly.

In this method, the seller attaches a ready-made return label to the package. If the customer decides to return the goods, all he has to do is place the product in its original packaging, stick the label on the package and send it to the shipper of his choice.

In this case, the customer initiates the return process through a dedicated returns portal provided by the vendor or courier company. After logging in and entering the necessary order information, the customer generates a return label, which is then printed and affixed to the package. Alternatively, for label-free returns handling, the customer can write a return code on the package and ship the package without printing a label.

In this method, after requesting the return of goods, the seller sends the customer a return label electronically, usually by e-mail. The customer can print it out, place it on the package and post the package at the appropriate point. However, if the vendor handles tagless returns, the customer can use the return code and send the package without printing and affixing the label.

 
Ideal Service

Perfect B2C return solution for cross-border and domestic returns, leveraging GLS’s strong international network.

Fast transit times

Return shipment times are the same as for regular parcel deliveries.

Return to specified address

Through the GLS online interface or API, you can specify the return address for your parcels.

Return summaries

Upon request, we provide automated daily, weekly, and monthly reports on all returns.

  • The customer wants to return the product.
  • The customer creates the return order on the API interface or the GLS portal.
  • The customer fills out the return form with all the required information and then creates the label.
  • The customer sticks the return label on the packaged returned item and can drop it off at any collection point.
  • We take care of the rest – ensuring that your goods arrive back to you reliably and quickly.

In this method, the seller attaches a ready-made return label to the package. If the customer decides to return the goods, all he has to do is place the product in its original packaging, stick the label on the package and send it to the shipper of his choice.

In this case, the customer initiates the return process through a dedicated returns portal provided by the vendor or courier company. After logging in and entering the necessary order information, the customer generates a return label, which is then printed and affixed to the package. Alternatively, for label-free returns handling, the customer can write a return code on the package and ship the package without printing a label.

In this method, after requesting the return of goods, the seller sends the customer a return label electronically, usually by e-mail. The customer can print it out, place it on the package and post the package at the appropriate point. However, if the vendor handles tagless returns, the customer can use the return code and send the package without printing and affixing the label.

 

Contact Us!

If you are not yet our partner, please complete the contact form below to start using GLS’s international delivery and return solutions.