We have a holistic approach to sustainability

People and the environment we all live in build the focus of our responsibility. We take this responsibility towards employees, the society and the environment very seriously. Therefore, we actively engage in fairness, education and a minimal impact on the environment.

By achieving these goals, we also contribute to the mobility and reliable availability of goods, which, in turn, constitute the backbone of the economy. Our goal is to attain sustainable commercial success whilst protecting the environment for future generations.

Sustainability at GLS Sustainability at GLS

Materiality analysis - Your opinion is important to us!

With our materiality analysis we aim to find out what you think about sustainable development in the environmental, social and corporate governance areas. We are already doing a lot in all these areas at GLS, and we want to do even better. For you and for all people who are connected with GLS in some way.

What is important to you? What are we doing well? Where can we improve? Participate in our short survey, it is anonymous and takes no more than five minutes. We look forward to your feedback!

Social commitment to carbon-neutral shipping: our responsibility

As a parcel service operating worldwide, GLS is aware of its responsibility – towards the environment and society. This is why we actively support people and environmental protection through various initiatives and campaigns.
For us, sustainability means, among other things, continually moving towards carbon-neutral shipping. But we are also committed to our customers, employees and partners. We also see ourselves as responsible for society and for people in need.


Helping where help is needed

We want to help where people need help and are therefore ORF-LICHT INS DUNKEL emerald partner.

Read more about it!

Donation handover to the Children's Cancer Aid

ThinkSocial: social engagement

We are committed – to employees, partners and people in need of our help. GLS Austria supports various selected initiatives and social projects throughout Austria. This is our way of making an active contribution to the community.


We attach great importance to compliance with legal regulations and our self-imposed ethical standards: This, too, is part of our responsibility – because this is the only way to create cooperation based on trust.
GLS has implemented a Group-wide programme to systematically identify compliance risks and avoid them structurally

Competition law
Combating corruption
Combating forced labour
Compliance with economic sanctions
Money laundering prevention
Various GLS business situations

Code of Business Standards

We have laid down the fundamental values and standards of conduct for our company. The code is binding for all employees and forms the basis of all business decisions. Read through our Code of Business Standards.

GLS Supplier Code of Conduct

Supplier Code of Conduct

Defined standards of conduct are important to us – at every level. We therefore expect our suppliers to comply with the Supplier Code of Conduct, implement it with appropriate measures and integrate it into their business processes. Find out more.

GLS Supplier Code of Conduct

GLS Group Environmental Standard

GLS Group provides reliable and high-quality parcel services. In order to continue to guarantee this, the conservation of resources and the reduction of our emissions are of central importance to us. Together with our employees, customers and suppliers, we want to become one of the leading providers of sustainable parcel services.


The GLS Group has established a whistleblower/ombudsman system to enable employees, business partners and third parties to confidentially report information on criminal offences and similarly serious offences. Our ombudsman is available as a contact person for all employees, business partners and third parties.

Dr Buchert is not responsible for complaints that do not concern criminal offences or similarly serious offences. In cases of doubt, he advises whistleblowers on how to proceed.

The obligation for attorney-client confidentiality and the right to refuse to testify ensure that an informant’s identity is not disclosed. Information given to the ombudsman will only be passed on to the company with the whisteblower’s express permission. Contact with the ombudsman is also already protected. Further information on whistleblower protection can be found at

In addition, there is of course still the option of contacting the respective superior or known GLS contact persons directly.

Herr Rechtsanwalt Dr. Rainer Buchert
Herr Rechtsanwalt Dr. Rainer Buchert



We officially test quality and sustainability according to internationally recognised standards. Our Europe-wide quality and environmental management system is certified by DQS according to DIN ISO 9001:2015 and 14001:2015.

Sustainability Report

In our sustainability reports we provide information about our diverse sustainability activities in all GLS national companies.

Data Protection

GLS takes your privacy and data protection seriously.

Find out more.

Our partners – strong together

Find out more about our partners. Whether a transport partner, ParcelShop operator or supplier: They all play key roles in the GLS network and contribute greatly to the high quality of our services.