As contact person in your Parcel Shop, you receive parcels from senders which have to be shipped all over Europe.
Our Parcel Shop partners
Our Parcel Shop partners are the backbone of our network.
More than 900 Parcel Shops offer senders and recipients in Austria the opportunity to pick up and drop off their parcels. Become a Parcel Shop partner yourself and offer your customers a benefit that will help you to stand out from the crowd of your market competitors.
A trusting partnership
Strong together: setting up a Parcel Shop is pretty easy and offers you a whole range of attractive advantages. In order to ensure a successful collaboration, we are in constant communication with our partners and work together closely to optimize processes and exchange ideas about opportunities for improvements.
What your job will be is quickly explained:
Parcel acceptance
As contact person in your Parcel Shop, you receive parcels from senders which have to be shipped all over Europe.
Parcel acceptance
Parcel dispenses
You will hold parcels ready for pick-up and hand them over to recipients upon presentation of their ID.
Parcel dispenses
You will hold parcels ready for pick-up and hand them over to recipients upon presentation of their ID.
Parcel return
You will receive parcels that have to be returned to shippers.
Parcel return
You will receive parcels that have to be returned to shippers.
Your benefits
Why it pays off to become a GLS Parcel Shop partner.
Customer base expansion
Expand your customer base thanks to this additional service.
Customer loyalty
Increase the loyalty of your customers by expanding your supplies.
Differentiation
Differentiate yourself from your direct competitors by offering more services.
Growing internet trade
Take advantage from a constantly growing online trade.
Turnover increase
Increase your turnover through an additional income.
Easy handling
Thanks to the latest technology the handling is quite simple.
No financial risk
Maximum security as there are no capital expenditures - no investment risk.
The requirements
What you should have to become a GLS Parcel Shop partner.
Customer-friendly opening hours
Business hours from Monday to Friday or Saturday.
Enjoy dealing with people
Customer service is in your DNA and you love to socialize.
Sufficient storage capacity
You have a non-public area for parcel storage.
Good accessibility
Your location is easily accessible by public transport or alternatively has a parking area.
Frequently asked questions
How can I become a GLS Parcel Shop partner?
Thank you for your interest in working with GLS! We are delighted and will be checking whether a (further) GLS Parcel Shop is intended for your location. Please contact us to find out your options. The best way to do this is to use our online application form .
What benefits will I have as a Parcel Shop partner?
As a Parcel Shop partner, you can offer your customers parcel shipping as an additional service and thus expand your customer base. Furthermore, receiving parcels and providing a hand-over point is often an additional service for the local neighbourhood. Thanks to the digital Parcel Shop search facility on the GLS website, at GLS-ONE and in the GLS App, the general profile of your business will also be enhanced. GLS will also support you with central marketing campaigns to enhance your publicity.
What equipment does GLS provide to its partners?
Every new Parcel Shop receives modern technical equipment and a GLS advertising package free of charge. This includes information materials such as flyers, price lists and T&Cs, stickers and so on to ensure the GLS Parcel Shop is clearly visible both inside and outside. Additional GLS promotional materials can be provided following consultation.
What duties do I have as a Parcel Shop partner?
As an expert contact partner, you will advise customers on any questions relating to parcel shipping:
- Taking receipt of parcels from senders.
- Keeping parcels ready for collection by parcel consignees who were not at home.
- Taking receipt of parcels that consignees want to return to the sender.
What will my earnings be if I collaborate with GLS as a Parcel Shop partner?
Parcel Shop partner are paid per parcel. The amount of remuneration is a fixed sum for parcels received. For parcels being sent the remuneration depends on the size and the destination address they are shipped to.
We would be happy to answer all your questions in person. Please get in touch with us via our Parcel Shop Application if you’re interested in working as a parcel shop.
Do I need to announce any changes to my opening times or holiday information for my business?
Yes, definitely! GLS publishes these details as part of the online Parcel Shop search on all our websites. This means parcel senders and consignees can always see when a GLS Parcel Shop is open.
Information about holidays is particularly important. A few days before the holiday, delivery drivers will stop bringing parcels to the GLS Parcel Shop so that consignees are still able to collect their parcels before the holiday starts. Please contact us if you would like to report a holiday or a change to your opening hours. To do this, please get in touch with your contact at GLS.
Become a Parcel Shop partner
What you have read has convinced you and you are interested in becoming a GLS Parcel Shop partner?
We would be happy to provide you with further information about a partnership with GLS and answer any questions you may have. Please just fill in the contact form and we will get in touch with you as soon as possible.
We look forward to hearing from you!