Attention: Danger of fraud

There have been attempts to defraud with the unauthorised use of the GLS brand, using SMS communications that appear to come from our company. The messages in question, apparently sent from a GLS account, invite users to click on a fictitious link and refer to deliveries in stock requiring payment. We remind you that GLS doesn't send emails or sms with payment request through links pointing to websites. We therefore invite our customers and recipients not to release or communicate personal or banking data. For further information, please visit our page about GLS security.

To make a report to the Postal Police click here.

We would also like to remind you that if you wish to receive assistance regarding the status of a shipment or an invoice, please write to our centralised Customer Service by clicking on the "Contact" button, or contact your local GLS Depot. To monitor the status of a shipment, please click on the menu item Online services - Track & Trace.

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Request a pick-up

It takes just a few clicks to register on the GLS website and request a pick-up at a home or company address, by filling out the online form or by contacting the relevant Depot for your area.

GLS Customer Service

GLS has a centralised and automated customer service centre available 24 hours a day by calling
Alternatively, you can send an email by filling out the form that you will find in the Contact section. We will answer your questions quickly and reliably.

Choose the service that's right for you

Our range of national and international products can be combined with a broad choice of supplementary services, specially designed to meet all your needs.

Useful information for shipping

Do you want your goods to travel safely and without delay? Consult our advice on packaging, labelling and maximum dimensions before choosing the product that best suits your needs.

Delivery options for your needs

GLS offers senders a wide range of delivery options. Check with the person or company that has requested the shipment which type of delivery is best suited to your needs.