More than 30 stops on delivery
The user will be able to view the delivery address on the map, the time window when the delivery is scheduled, and their personal information.
Between 30 and 10 stops at delivery.
In addition to the information shown in the previous visualization, the number of stops missing at delivery will be visible.
10 or fewer stops short of delivery
The location of the shipment becomes visible on the map.
A virtualized route is displayed that may not correspond to the actual route taken by the driver.
In addition, if any inconveniences occur along the route, recalculation of the route and, consequently, postponement of the delivery may be necessary.
The shipment has arrived at its destination
User can rate and review Real Time Tracking.
Advantages for you
Flex Delivery Service enhancement
The new Real Time Tracking feature, which can be integrated into the Flex Delivery service, is an added value for the recipient.
Increased productivity
Real Time Tracking allows you to improve the delivery time of your goods and increase the percentage of shipments delivered on the 1st attempt.
Improving your brand reputation
The company that offers its customers the ability to track shipments through Real Time Tracking benefits from recipient satisfaction in terms of brand reputation.
The sense of control and reliability that is conveyed from shipment tracking to delivery fosters recipient loyalty.
Advantages for your customers
A unique and unprecedented delivery experience
With Real Time Tracking, the recipient can follow their shipment through the last mile stretch to final delivery. All of this improves the customer experience and reduces recipient stress.
Transparency and flexibility
The recipient can view any updates or changes in delivery and better manage his or her daily schedule.
Emotional experience
The recipient experiences the 360° delivery experience, from the first email with the Real Time Tracking link to the "parcel arriving" when there are less than 10 stops to go. All the excitement of a shipment is now just a click away.