GLS recommends contactless delivery
For the best possible protection of the recipients’ and delivery drivers’ health, GLS recommends contactless delivery.
In order to avoid a direct physical encounter with the delivery driver, parcel recipients can give GLS a written permission for contactless delivery – the so-called signature release authorisation.
The driver leaves the parcel at a location that is precisely defined by the recipient and accessible to him.
The release authorisation can be
downloaded here .
Recipients can chose between a one-off or a general signature release authorisation.
In addition, recipients can also issue permission for contactless delivery for individual parcels online via the FlexDeliveryService or via redirection after they have received the notification card. Simply enter the package number or Track ID, select delivery options and specify a location in the appropriate box.
If there is no release authorisation and the recipient doesn’t want to sign off, the delivery driver exceptionally documents with his own signature – and the full name of the addressee – that the recipient has been encountered and the shipment has been handed over correctly. In the current situation, this is regarded as proper proof of delivery.
Everyone who sends their parcels directly to one of the 170 Cubee Parcellockers via the FlexDeliveryService or the ShopDeliveryService always benefits from contactless delivery.