Find a Parcel Shop,

Parcel Locker or GLS depot.

Customer picking up a parcel in a GLS Parcel Shop

What is a GLS Parcel Shop?

A Parcel Shop is a parcel dispatch and collection point, located in an existing store, close to you. The majority is open on weekdays between 9.00 and 18.00, and many open earlier or stay open longer in the evenings. Some are even open during weekends. In many countries, GLS has also Parcel Lockers available, which are accessible 24/7.

GLS driver delivers parcels at a GLS Parcel Locker

How does a Parcel Shop delivery work?

Your consigner sends your parcel at your chosen Parcel Shop or Parcel Locker for pick up withing 9 working days. When picking up the parcel, a valid ID and your parcel number or track ID will be requested.

GLS driver picks parcels up from a GLS ParcelShop

Where is my parcel now?

With the online parcel tracking function, you can track your parcel at any time, anywhere.

Happy GLS customer brings parcel to a ParcelShop

Can I return my parcel?

The shoes don’t fit? Then send them back, of course.
Many companies use our ShopReturnService. This means your parcel includes a return label for an eventual return. You simply attach the label, hand over the parcel at any GLS Parcel Shop or ParcelLocker, and GLS takes care of the rest.

Customer picks parcel up from a GLS Parcel Shop

No return label?

Your parcel does not include a return label ? Go to a GLS Parcel Shop or create your return label with GLS One and bring the parcel to your Parcel Shop or Parcel Locker. GLS does the rest.

GLS customer service agent smiles

Any questions?

We answer the questions you didn't know you had.