ShopDeliveryService

With the ShopDeliveryService, we deliver your export parcels directly to a pickup point near your customer, without a delivery attempt to the destination address.

This Europe-wide service allows customers to choose the most convenient pick-up point for themselves. ShopDeliveryService provides recipients with the flexibility to collect their shipments whenever and from wherever suits them best.

The new service offers numerous benefits, such as a proactive notification system and the ability to deliver parcels to different pick-up points. We have developed this service to provide an optimal B2C delivery solution.

With ShopDeliveryService, parcels weighing up to 20 kg can be delivered to over 33,000 pick-up points across Europe, ensuring that a collection location is always close to the recipient. Since GLS Parcel Shops and pick-up points offer flexible opening hours, customers can use their time efficiently and decide when and where to collect their parcels—without worrying about missing a delivery at a specific time.

The new service benefits not only recipients but also senders. International ShopDeliveryService expands businesses’ opportunities to serve their customers efficiently, regardless of their location. GLS provides a delivery solution that meets customer needs, helping senders enhance customer experience and expand their business opportunities.

In the GLSOnline shipping portal, pick-up points can be selected when placing an order. Through integrations, the pick-up point is available for customers to choose at your online store’s checkout.