Parcel Lockers: our smart lockers for easy parcel collection

Receive your deliveries quickly and hassle-free with our Parcel Lockers. Take control of your day and pick up your parcels at the nearest locker whenever it suits you. Our lockers are always available, offering a simple, convenient, and fully flexible process. Discover them!

Parcel Locker locator

1. Receive your collection code

The pickup code will be sent by email or SMS, and you will also be able to check it in the My GLS tracking.

2. Enter your code

Head to the Parcel Locker where your package is stored. Remember, you have 7 calendar days from its arrival to collect it.

3. Collect your parcel

Enter your access code on the screen and the compartment containing your parcel will open automatically. All done!

  • Pick up whenever you want, without relying on delivery time slots.
  • Avoid queues and waiting times — the process is fast and simple.
  • Secure collection with a personal code.
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    Your parcel, closer than you think.
Person checking how to collect a parcel from a GLS Parcel Locker
 

How can I receive my parcel at a Parcel Locker?

1. Track your shipment in My GLS.
2. Select the option “Collect from a Parcel Shop”.
3. Open the map and choose your preferred Parcel Locker.
4. Wait until your parcel is delivered to the locker and check your inbox for the collection code before picking it up.

You can also select your preferred Parcel Locker directly during checkout when shopping with participating ecommerce retailers.

User setting their preferred Parcel Locker in My GLS

Set your favourite Parcel Locker in My GLS

With the My GLS app, you can select your preferred Parcel Locker and automatically receive your next eligible parcels there. Collect your parcels whenever you want, close to home, work or your usual locations. More convenience, more flexibility and more control over your deliveries.

 
GLS Parcel Locker in L’Hospitalet de Llobregat
 

Closer to you every day

Our Parcel Locker network keeps growing so you always have a collection point close to home, work or your usual routes. Because receiving and collecting your parcels should be as easy as getting on with your routine.

We answer your questions about how to collect parcels from Parcel Lockers

How does parcel collection from a locker work?

Smart parcel lockers allow you to receive and collect packages quickly, securely, and independently, without relying on traditional door-to-door deliveries.

Once the courier places your parcel inside the locker, you instantly receive a notification by SMS, email, or through My GLS with a unique PIN code for secure access.

To collect your package, simply go to the locker, enter your PIN code on the screen, and the assigned compartment will open automatically. This parcel delivery and collection system offers extended availability, greater convenience, and a fast, queue-free experience.

In addition, smart lockers include technical assistance and customer support at all times. Directly from the locker terminal, you can access a Virtual Assistant with step-by-step guidance, issue resolution, and 24/7 support whenever you need help.

Security is a key pillar in the design of smart parcel lockers. These infrastructures are built with highly vandal-resistant materials and equipped with electronic locking systems that only unlock after successful digital verification, ensuring exclusive access for the intended recipient.

In addition, lockers are installed in strategic locations, in well-lit and high-traffic areas, which further enhances both user safety and the surrounding environment. Their physical design also takes public safety into account, with larger compartments placed in the upper section to help prevent accidents involving children or animals.

You have up to 7 calendar days to collect your parcel from the locker. However, we recommend picking it up within the first 48 hours after receiving the availability notification.

Collecting your shipment as soon as possible helps improve compartment turnover, allowing more people to use the parcel locker service quickly and efficiently.

Your PIN code is sent digitally and securely as soon as your package is ready for collection from the locker. You can receive it via SMS or email, and also check it in the My GLS app.

My GLS is the most convenient and efficient option, allowing you to manage all your deliveries in one place, check your parcel history, and access direct support in case of incidents or if you lose your code.

Your PIN code works as a unique and secure digital key, ensuring that only you can access your package inside the smart locker.

The smart lockers are installed in strategic, highly visible, and easily accessible locations so that collecting your parcel becomes part of your daily routine, without unnecessary detours.

In Spain, parcel lockers are mainly located in supermarkets, petrol stations (service stations), shopping centres, and key public transport hubs such as metro and train stations. These locations allow you to access your shipments quickly and conveniently, and in some cases they are available 24 hours a day.

Through the interactive map on the website or in the My GLS app, you can easily find the nearest locker, choose the most convenient pickup point based on your usual routes, and check availability according to your schedule.