Find a Parcel Shop

a Parcel Locker or a GLS depot

GLS customer and her baby pick up a parcel in a ParcelShop

What is a GLS Parcel Shop?

A Parcel Shop is a parcel dispatch and collection point, located in an existing store, close to you. The majority is open on weekdays between 9.00 and 18.00, and many open earlier or stay open longer in the evenings. Some are even open during weekends. In many countries, GLS has also ParcelLockers available, wich are accessible 24/7.

GLS courier unloads the parcels from is van

How does a Parcel Shop delivery work?

Your consigner sends your parcel at your chosen Parcel Shop or ParcelLocker for pick up withing 9 working days. When picking up the parcel, a valid ID and your parcel number or track ID will be requested.

GLS courier loads the parcels into his van from a ParcelShop

Where is my parcel now?

With the online parcel tracking function, you can track your parcel at any time, anywhere.

GLS customer brings a parcel for shipping in a ParcelShop

Can I return my parcel?

The shoes are the wrong size or the jeans you ordered don’t fit? There is one simple solution: send them back, of course.
Many companies make it easy to return parcels by booking the ShopReturnService. This means your parcel includes a return label for returning the goods if necessary. You simply attach the label, hand over the parcel at any GLS Parcel Shop or Parcel Locker, and GLS takes care of the rest.

GLS customer picks up a parcel from a ParcelShop

No return label?

You parcel does not include a return label ? You can still return it via a GLS Parcel Shop, where the Parcel Shop prices will apply.
You can prepare your label online using GLS-ONE. Create your return label and bring the parcel to your Parcel Shop or ParcelLocker. GLS does the rest.