Organize all the steps online, including payment and label printing.
Measure the parcel
Step 2
Measure the dimensions of the parcel - length, width, height.
Select the amount of cash on delivery
Step 3
If you wish, you can set the amount of cash on delivery to be collected when delivering the parcel.
Label printing service
Step 4
For customers who do not have the ability to print a label, GLS offers to do it on their behalf
Completion and payment
Step 5
Pay online with your credit card or online banking.
Not at home? No problem. You can send your parcel from nearby Parcel Shop.
Parcel Shop partners usually have extended business hours, secured parking spaces and are easily accessible.
Price list of services for ParcelShop partners
from 01.01.2023. for domestic and international delivery
Price depends on the dimensions of the parcel.
How to find out the size? Very simple: add up the longest and shortest sides.
Price list of services for Paket.hr
from 01.01.2023. for domestic and international delivery
Price depends on the dimensions of the parcel.
How to find out the size? Very simple: add up the longest and shortest sides.
More details about services:
Flex Delivery Service
The service contains an SMS and / or e-mail notification to the recipient about the time of delivery of the parcel, delivery address and any amount of cash on delivery. Another e-mail or SMS message arrives in the morning on the day of delivery and contains a 3-hour delivery time interval. In the event of a failed delivery attempt, the recipient receives a notification and can choose one of the following options:
- delivery to a new address
- delivery at another time
- personal collection at GLS regional hubs
- giving consent for the parcel to be left at the agreed location
- delivery to ParcelShop
- parcel refusal
For parcels in international traffic in the prices of services is included only to notify emails.
Cash on delivery (COD)
The calculation and transfer of cash on delivery is done at least twice a week, to the sender's account specified when creating a parcel label on www.paket.hr or on a special form when handing over the parcel in the ParcelShop store.
GLS takes covers the costs of transfer within Croatia. Surcharge for the service is also calculated in case of unsuccessful delivery. The service can only be used in domestic transport and in the following countries: Slovenia, the Czech Republic, Romania, Slovakia and Hungary.
* Any cash handling service offered to the sender of a cash-on-delivery package is offered on the basis of and provided that GLS Croatia will only act as an intermediary for the sender's cash collection. GLS Croatia does not have the authority to bind the sender or create a contract with the recipient of the parcel on behalf of the sender. The sender will perform the obligations arising from the prevention of money laundering, which are based on applicable laws and / or regulations.
Delivery for the 2nd delivery zone in domestic transport
Parcels outside the delivery area in domestic distribution (islands not included in the delivery timetable for the islands of GLS Croatia) GLS Croatia delivers through a contractual partner. These parcels are not subject to the limits of mass and dimensions of GLS Croatia, additional services, as well as services with a time guarantee. Transport fee for these parcels is charged per parcel.
Restrictions related to parcel outside the delivery area are:
- maximum weight: 10kg
- maximum length: 1.5
- maximum circular volume: 3m
- transit time: 48 - 168h
- activation of an additional service for these parcels is not possible
Address label printing service
For customers who do not have the ability to print a label, GLS offers to do it on their behalf.
The service can be contacted exclusively through the website
www.paket.hr
