Are you still including physical return labels in your shipments to ensure that easy returns are part of the customer experience?

QR ShopReturn is a simple return solution for those who want to avoid adding physical return labels to every shipment and still ensure a great customer experience - without wasted return labels, the need for a printer or doodles on the package.

In three simple steps, your goods are ready for return in one of our more than 1,700 Parcel Shops.

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Give your customers a great return experience from start to finish - no need for a printer or scribbles on the package.

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Avoid adding return labels to every order, experience the benefits of simplified order management and avoid encouraging returns.

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Only 8% return their goods. With QR ShopReturn, you avoid wasting resources on printing unused parcel labels - while maintaining a great customer experience.

 

Optimize your returns process today

Get a better customer experience with fewer resources

Send email

Or call us on +45 76 33 12 35

In three steps, your new return solution is ready

  • API connection

    We offer an API solution that matches your needs.

  • Integrate your webshop

    You integrate your webshop with our API.

  • Take control of your return flow

    Turn your returns experience into your competitive advantage.

The return process will be this easy

Returns shouldn't be complicated. We've made it simple for both you and your customers.

  • Your customer requests a return

    The customer contacts you and requests a return.

  • You create a return label

    You register the return parcel on your GLS print solution.

  • Your customer receives a QR code

    You send the QR code to your customer - and we automatically add it to their GLS app.

  • Drop-off in a Parcel Shop

    Your customer drops the parcel off at one of our +1,700 ParcelShops - staff will scan the QR code, print the return label and send the parcel back to you.

Is QR return the right choice for you?

What does it cost to get QR ShopReturn?

Our QR ShopReturn solution costs the same as regular returns using GLS. As a customer, you can therefore use the service at no extra cost.

Can I use QR ShopReturn for international shipments?

Yes, we have an international return portal that allows you to use our QR return solution. Contact us on +76 33 12 35 for more information.

What data does QR ShopReturn use?

We only need the customer data that is already in your possession. This includes name, address, country, postcode, city, email, and phone number.

Optimize your returns process today

Get a better customer experience with fewer resources

Send email

Or call us on +45 76 33 12 35