Returns shipping made

Are the shoes the wrong size, or those jeans you ordered don’t fit as well as they should? There’s only one thing for it: send the parcel back.

It’s this easy:

The vendor determines how you obtain your return label. It often takes just a few clicks.

Return Label

Wrap the product and remove the original shipping label from the packaging.

Pack correctly

Hand over your return with the return label at a local GLS Parcel Shop.

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Get a return label

Your vendor decides how the return label will be provided. We recommend the following steps.

Check whether the return label is already included in the parcel.

Check whether there is any information on the vendor’s website regarding returns shipping. You can often create your return label directly from the website too.

Contact your vendor.

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Comprehensive quality assurance at GLS Spain includes precisely defined work processes, quality guidelines with inspection routines and regular audits. Quality indicators are managed on a continuous basis

GLS Spain guarantees, verifies and improves quality with a quality management system throughout its own network. With its quality management system, GLS Spain complies with internationally recognised high standards according to DIN ISO 9001: 2015.

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No problem – we are here to help you and we would be delighted to receive your comments. Just let us know your own personal local Parcel Shop preference. To do this, click the following button and submit your suggestion. We can’t promise anything, but we will do our best to create a GLS Parcel Shop at your desired location. We will achieve more together!

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