Information on the Corona virus

Status June 2021

We continue to focus on prevention

With parcel distribution, GLS provides a very important service for the supply of society. The responsibility we bear has become particularly clear since the start of the Corona pandemic. Fortunately, the situation in Germany and most other countries has eased in the meantime, so that hardly any restrictions need to be expected in the area of parcel distribution.

Of course, we continue to pay close attention to protecting the health of those involved in our business activities. To this end, we continue to implement various preventive measures - get an overview here:

Equipment

Equipping all locations and supplying all employees, transport partners and drivers with suitable disinfectant and other protective agents.

Hygiene

Strict implementation of the necessary hygiene measures in all areas.

No travel activity

Meetings and conferences are conducted via telephone or video.

Distribution of staff

Home office in administrative areas, otherwise spatial distribution and regular testing on site.

Contactless delivery

For our shippers and consignees we offer the possibility of contactless delivery.

Further measures

We constantly monitor relevant developments and immediately initiate necessary measures if required.

Smiling senior couple

Delivery and pickup

Contactless delivery - for your safety

For us, the protection of our customers and employees has highest priority. Your parcels should continue to be delivered safely without direct contact. With contactless delivery, the driver rings your doorbell as usual and waits until you are ready to receive the parcel. With contactless delivery, the carrier types the name of the recipient into the hand-held scanner and signs his or her name when handing over the parcel. This way, you have no contact with the hand scanner and still receive your parcel safely and contactlessly.

You cannot receive your parcel in person? Then use the drop-off permission. By issuing a drop-off permission, GLS deposits your parcels at an agreed location - for example in the garage or on the terrace.

You can also easily issue a one-time, parcel-related delivery permit online via our parcel tracking system. The delivery driver then receives a note on his hand scanner and places the parcel at the specified location.

Safety also in the GLS ParcelShops

Health and safety are also top priorities for us in the GLS ParcelShops. In addition to the necessary hygiene measures, the process for parcel drop-off and acceptance is also contactless. A signature on the smartphone is therefore not currently required. You can find all available ParcelShops near you here.

International parcel shipment

The situation has also eased noticeably in the other European countries. Restrictions that could affect parcel delivery are largely no longer to be expected, meaning that export and import of your parcel shipments are once again possible without restrictions. We will keep you informed about current changes here.

Until further notice, a maximum weight of 31.5 kg per parcel applies temporarily throughout Europe.National shipments within Germany are not affected by this restriction, so the restrictions only apply to export shipments (EuroBusinessParcel and EuroExpressParcel).