Information on the Corona virus

Status June 2021

We continue to focus on prevention

With parcel distribution, GLS provides a very important service for the supply of society. The responsibility we bear has become particularly clear since the start of the Corona pandemic. Fortunately, the situation in Germany and most other countries has eased in the meantime, so that hardly any restrictions need to be expected in the area of parcel distribution.

Of course, we continue to pay close attention to protecting the health of those involved in our business activities. To this end, we continue to implement various preventive measures, such as:

Equipment

Equipping all locations and supplying all employees, transport partners and drivers with suitable disinfectant and other protective agents.

Hygiene

Strict implementation of the necessary hygiene measures in all areas.

No travel activity

Meetings and conferences are conducted via telephone or video.

Distribution of staff

Home office in administrative areas, otherwise spatial distribution and regular testing on site.

Contactless delivery

For our shippers and consignees we offer the possibility of contactless delivery.

Further measures

We constantly monitor relevant developments and immediately initiate necessary measures if required.

All other GLS subsidiaries also implement the preventive measures that are indicated according to the respective local requirements.

Delivery and pickup – business operations in Germany

GLS delivery driver uses a hand truck for a commercial delivery

Contactless delivery means safe delivery

We continue to ensure the smooth delivery of your parcels without contact, i.e. without a recipient's signature. Contactless delivery is also possible if the recipient allows us to drop off the parcel at a named location. For this we only need the completed deposit permission available at https://www.gls-pakete.de/en/contactless-delivery.

You can also easily issue a one-time, parcel-related delivery permit online via our shipment tracking system. The delivery driver then receives a note on his hand scanner and places the parcel at the specified location.

Security also in the GLS ParcelShops

Health and safety are also top priorities for us in the GLS ParcelShops. In addition to the necessary hygiene measures, the process for parcel drop-off and acceptance is also contactless. A signature on the smartphone is therefore not currently required.

You can find all available ParcelShops near you here.

Find ParcelShop

International parcel shipment

The situation has also eased noticeably in the other European countries. Restrictions that could affect parcel delivery are largely no longer to be expected, meaning that export and import of your parcel shipments are once again possible without restrictions. We will keep you informed about current changes here.

Until further notice, a maximum weight of 31.5 kg per parcel applies temporarily throughout Europe.National shipments within Germany are not affected by this restriction, so the restrictions only apply to export shipments (EuroBusinessParcel and EuroExpressParcel).