Thank you for your interest in being a collection and delivery point for our GLS Parcel Shops network!

It is possible to do this in 2 different ways:

• Filling out our online form;
• Sending an email to parcelshop@gls-portugal.com with your data.

As soon as we receive your request, the Parcel Shops GLS sales team will contact you as soon as possible.

Becoming a GLS Parcel Shop implies that you start receiving and delivering orders from our network to later be picked up by the recipients.

If you wish, you can also market the delivery of orders through GLS, obtaining even more attractive extra revenue.

Yes, it is very important that you do it! At GLS we place updated store data on our website using the Parcel Shops search engine. GLS recipients or customers can consult your store’s data and have access to the store’s opening hours.

It is also very important that you let us know when your business closes for holidays, so that we can stop receiving orders a few days before they close and so that GLS recipients and customers have up-to-date information.

You can notify us of these changes via email parcelshop@gls-portugal.com.

The Parcel Shops GLS team will help you with whatever you need: supplies to have in the store, brochures with information, digital banners, etc. Nothing will be lacking to advertise your new service offer in your neighborhood! Just send an email to parcelshop@gls-portugal.com.

Being a GLS convenience point allows you to attract more customers to your business, retain your current customers and increase your online visibility.

In short, you can increase your sales and obtain additional revenue by marketing your customers’ orders through our network, diversifying the offer in your area of influence.

ZERO! Offering our services as a GLS Parcel Shop collection point is completely free.

We also offer you all the advertising material, in addition to adding your point on our online search engine, where customers can select you to pick up an order.

Our solutions are completely online, so you only need your usual device with an internet connection (Computer, Mobile or Tablet). With the username and password we give you, you can do everything in a few clicks!

As a point of collection and shipment of GLS orders, you must provide all information to your customers about the possibility of receiving, sending or returning orders through GLS in your trade.

You must contact the supplier who sold the goods to you and request their return. They will give you the instructions for the correct return and, if it is through one of the convenience points of our GLS Parcel Shop network, you will receive an email with a QR code. With this code, you can return your order at any collection point on our extensive network in Portugal.

Remember that the order must be protected and fully packaged, including your name and address on the order.

In order for another person to receive an order on your behalf, you must complete authorization and deliver it to the person you authorize to collect your order, along with a photocopy of your ID / Passport. With these documents, we will deliver the order to the authorized person at the selected GLS Parcel Shop collection point.