Privacy Policy

General

General Logistics Systems Portugal, Lda.

I Purpose of this Privacy Policy

General Logistics Systems Portugal, S.A. (GLS Portugal) is a subsidiary of General Logistics Systems BV. GLS Portugal performs reliable and high quality parcel services.

GLS takes data privacy seriously. For that reason personal data is collected solely according to the applicable statutory regulations. The latest version of this privacy policy can be found on our website www.gls-group.eu.

In the framework of action of the General Regulation of Data Protection (RGPD), we inform you of our policy regarding the treatment of personal data.

GLS Portugal processes only your personal data in order to provide your services and always does so with extreme care. The purpose of this policy is to describe the way in which GLS Portugal handles your data.

If you have any questions or comments regarding the processing of personal data, you can contact our Data Protection Officer:

Controller of Personal Data processing:

Personal data comprises particulars on personal or factual circumstances of a specific or determinable individual. This includes for instance information such as name, address, telephone number and date of birth. Information that cannot be linked to a specific or determinable individual – such as favored web pages or the number of users on a page – is not considered as personal data.

Personal data is considered: any information that allows the direct or indirect identification of a natural person.

Personal data include details about personal or factual circumstances of a specific or determinable individual. This includes, for example, information such as name, address, telephone number. Information that cannot be linked to a specific or determinable individual, such as preferred web pages or the number of users on a page, is not considered as personal data. They can also be considered personal data, including information such as the workplace and the profession, as long as it is linked to a natural person. Information that cannot be linked to an identified or identifiable natural person, such as the most visited web pages or the number of users on a page, is not considered personal information.

Treatment of personal data

It corresponds to a processing of personal data any operation or set of operations carried out or not using automated processes and applied to data or personal data sets, such as collection, registration, organization, structuring, preservation, adaptation or modification, extraction, consultation, use, communication by transmission, diffusion or any other form of provision, reconciliation or interconnection, limitation, deletion or destruction;

As part of our business, we are obliged to process your personal data. Please note that we always limit ourselves to the data strictly necessary for the implementation of our package delivery mission, such as name, name, address, telephone number, email address or the completion of our legal obligations.

Transfer of your data to third parties

Your personal data may be transferred to third parties, but only to ensure the proper functioning of our services or to comply with our legal obligations. More precisely, they can be transferred:

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);
  • Competent authorities or bodies determined by law in the context of legal and regulatory obligations.

Security of personal data

GLS Portugal is a company that provides postal services to the public or contributes to the provision of said services, respectively.

With respect to postal services, GLS Portugal is obliged to access postal privacy and is subject to the regulations of the Organic Law on Data Protection, the Royal Decree of the LOPD 1720/2007 and the General Regulation of Data Protection (GDPR) 2016/679 of April 27. All employees of GLS Portugal have committed themselves by signing to comply with the secrecy of the data.

Transfer of your data to third parties

Your personal data may be transferred to third parties, but only to ensure the proper functioning of our services or to comply with our legal obligations. More precisely, they can be transferred:

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Each time a user accesses a GLS website, data is recorded in a log file. The following data is temporarily recorded:
    • Date and time of request
    • IP address or DNS name of the requesting computer
    • Requested page (URL)
    • HTTP answer code
    • Client operating system and version
    • Browser and version
  • To use the websites of GLS it may be necessary for the servers of GLS to set cookies. These cookies are used for the technical administration of the website. Every visitor can configure his/her browser to refuse cookies. In this case no data will be saved on the visitor’s computer. It may be that you cannot use all functions of the website to the full extend when cookies are disabled.
  • The GLS website is divided into open and closed area. The closed area partly serves to fulfil the contract between the customer and GLS and is only accessible after login with an individual user name and password.Among other functionalities the open area provides a contact form, Track and Trace functionality and the Parcel Shop search. Personal data entered in the contact form such as name, street, postcode, place, etc. is required for processing your enquiry and will not be passed on to third parties.
  • The stored data from (1) is anonymously analysed for statistical purposes. Statistical reports are used to evaluate the usage of the GLS websites. In particular, the order in which the pages are visited and the path taken between pages is shown. This is intended to give GLS an indication as to how the usability of the website can be further improved.
  • The GLS website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so called “cookies”, i.e. text files that are saved on your computer, allowing an analysis of how you use the web site. The information about your use of this web site, generated by the cookie (incl. your IP address), is transmitted to a Google server in the USA and saved there. If IP anonymisation is activated on this website, your IP address is shortened before transmission in member states of the European Union or other contractual states of the agreement on the European Economic Area. Only in exceptional cases the full IP address is transmitted to a Google server in the USA and shortened there. Google will use this information in order to analyse your use of the website, to compile reports about the website activities for the website operator and to perform further services that are connected with the website use and the internet use. Moreover, Google will transmit this information to a third party when indicated, as far as this is legally mandatory or as far as a third party is processing this data on behalf of Google. Google will in no case connect your IP address with other data of Google. You can avoid the installation of cookies by adjusting the according settings of your browser software; however we would like to point out that in this case you might not be able to use all functions of this web site to the full extent. Furthermore you can block the registration of the data created by the Cookie (incl. your IP address) and related to your use of this website and the processing of this data by Google by downloading and installing the browser plugin available under http://tools.google.com/dlpage/gaoptout?hl=en.The GLS website uses the Google Analytics extension „ga(‘set’, ‘anonymizeIp’, true);“. This ensures anonymised registration of IP addresses (“IP masking”).

  • Each time a user accesses a GLS website, data is recorded in a log file. The following data is temporarily recorded:
    • Date and time of request
    • IP address or DNS name of the requesting computer
    • Requested page (URL)
    • HTTP answer code
    • Client operating system and version
    • Browser and version
  • To use the websites of GLS it may be necessary for the servers of GLS to set cookies. These cookies are used for the technical administration of the website. Every visitor can configure his/her browser to refuse cookies. In this case no data will be saved on the visitor’s computer. It may be that you cannot use all functions of the website to the full extend when cookies are disabled.
  • The GLS website is divided into open and closed area. The closed area partly serves to fulfil the contract between the customer and GLS and is only accessible after login with an individual user name and password.Among other functionalities the open area provides a contact form, Track and Trace functionality and the Parcel Shop search. Personal data entered in the contact form such as name, street, postcode, place, etc. is required for processing your enquiry and will not be passed on to third parties.
  • The stored data from (1) is anonymously analysed for statistical purposes. Statistical reports are used to evaluate the usage of the GLS websites. In particular, the order in which the pages are visited and the path taken between pages is shown. This is intended to give GLS an indication as to how the usability of the website can be further improved.
  • The GLS website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so called “cookies”, i.e. text files that are saved on your computer, allowing an analysis of how you use the web site. The information about your use of this web site, generated by the cookie (incl. your IP address), is transmitted to a Google server in the USA and saved there. If IP anonymisation is activated on this website, your IP address is shortened before transmission in member states of the European Union or other contractual states of the agreement on the European Economic Area. Only in exceptional cases the full IP address is transmitted to a Google server in the USA and shortened there. Google will use this information in order to analyse your use of the website, to compile reports about the website activities for the website operator and to perform further services that are connected with the website use and the internet use. Moreover, Google will transmit this information to a third party when indicated, as far as this is legally mandatory or as far as a third party is processing this data on behalf of Google. Google will in no case connect your IP address with other data of Google. You can avoid the installation of cookies by adjusting the according settings of your browser software; however we would like to point out that in this case you might not be able to use all functions of this web site to the full extent. Furthermore you can block the registration of the data created by the Cookie (incl. your IP address) and related to your use of this website and the processing of this data by Google by downloading and installing the browser plugin available under http://tools.google.com/dlpage/gaoptout?hl=en.The GLS website uses the Google Analytics extension „ga(‘set’, ‘anonymizeIp’, true);“. This ensures anonymised registration of IP addresses (“IP masking”).

General Logistics Systems Portugal, Lda.

I Purpose of this Privacy Policy

General Logistics Systems Portugal, S.A. (GLS Portugal) is a subsidiary of General Logistics Systems BV. GLS Portugal performs reliable and high quality parcel services.

GLS takes data privacy seriously. For that reason personal data is collected solely according to the applicable statutory regulations. The latest version of this privacy policy can be found on our website www.gls-group.eu.

In the framework of action of the General Regulation of Data Protection (RGPD), we inform you of our policy regarding the treatment of personal data.

GLS Portugal processes only your personal data in order to provide your services and always does so with extreme care. The purpose of this policy is to describe the way in which GLS Portugal handles your data.

If you have any questions or comments regarding the processing of personal data, you can contact our Data Protection Officer:

Controller of Personal Data processing:

Personal data comprises particulars on personal or factual circumstances of a specific or determinable individual. This includes for instance information such as name, address, telephone number and date of birth. Information that cannot be linked to a specific or determinable individual – such as favored web pages or the number of users on a page – is not considered as personal data.

Personal data is considered: any information that allows the direct or indirect identification of a natural person.

Personal data include details about personal or factual circumstances of a specific or determinable individual. This includes, for example, information such as name, address, telephone number. Information that cannot be linked to a specific or determinable individual, such as preferred web pages or the number of users on a page, is not considered as personal data. They can also be considered personal data, including information such as the workplace and the profession, as long as it is linked to a natural person. Information that cannot be linked to an identified or identifiable natural person, such as the most visited web pages or the number of users on a page, is not considered personal information.

Treatment of personal data

It corresponds to a processing of personal data any operation or set of operations carried out or not using automated processes and applied to data or personal data sets, such as collection, registration, organization, structuring, preservation, adaptation or modification, extraction, consultation, use, communication by transmission, diffusion or any other form of provision, reconciliation or interconnection, limitation, deletion or destruction;

As part of our business, we are obliged to process your personal data. Please note that we always limit ourselves to the data strictly necessary for the implementation of our package delivery mission, such as name, name, address, telephone number, email address or the completion of our legal obligations.

Transfer of your data to third parties

Your personal data may be transferred to third parties, but only to ensure the proper functioning of our services or to comply with our legal obligations. More precisely, they can be transferred:

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);
  • Competent authorities or bodies determined by law in the context of legal and regulatory obligations.

Security of personal data

GLS Portugal is a company that provides postal services to the public or contributes to the provision of said services, respectively.

With respect to postal services, GLS Portugal is obliged to access postal privacy and is subject to the regulations of the Organic Law on Data Protection, the Royal Decree of the LOPD 1720/2007 and the General Regulation of Data Protection (GDPR) 2016/679 of April 27. All employees of GLS Portugal have committed themselves by signing to comply with the secrecy of the data.

Transfer of your data to third parties

Your personal data may be transferred to third parties, but only to ensure the proper functioning of our services or to comply with our legal obligations. More precisely, they can be transferred:

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Companies with which GLS Portugal cooperates in the course of its activities (for example, subcontractors, service providers, etc.);

  • Each time a user accesses a GLS website, data is recorded in a log file. The following data is temporarily recorded:
    • Date and time of request
    • IP address or DNS name of the requesting computer
    • Requested page (URL)
    • HTTP answer code
    • Client operating system and version
    • Browser and version
  • To use the websites of GLS it may be necessary for the servers of GLS to set cookies. These cookies are used for the technical administration of the website. Every visitor can configure his/her browser to refuse cookies. In this case no data will be saved on the visitor’s computer. It may be that you cannot use all functions of the website to the full extend when cookies are disabled.
  • The GLS website is divided into open and closed area. The closed area partly serves to fulfil the contract between the customer and GLS and is only accessible after login with an individual user name and password.Among other functionalities the open area provides a contact form, Track and Trace functionality and the Parcel Shop search. Personal data entered in the contact form such as name, street, postcode, place, etc. is required for processing your enquiry and will not be passed on to third parties.
  • The stored data from (1) is anonymously analysed for statistical purposes. Statistical reports are used to evaluate the usage of the GLS websites. In particular, the order in which the pages are visited and the path taken between pages is shown. This is intended to give GLS an indication as to how the usability of the website can be further improved.
  • The GLS website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so called “cookies”, i.e. text files that are saved on your computer, allowing an analysis of how you use the web site. The information about your use of this web site, generated by the cookie (incl. your IP address), is transmitted to a Google server in the USA and saved there. If IP anonymisation is activated on this website, your IP address is shortened before transmission in member states of the European Union or other contractual states of the agreement on the European Economic Area. Only in exceptional cases the full IP address is transmitted to a Google server in the USA and shortened there. Google will use this information in order to analyse your use of the website, to compile reports about the website activities for the website operator and to perform further services that are connected with the website use and the internet use. Moreover, Google will transmit this information to a third party when indicated, as far as this is legally mandatory or as far as a third party is processing this data on behalf of Google. Google will in no case connect your IP address with other data of Google. You can avoid the installation of cookies by adjusting the according settings of your browser software; however we would like to point out that in this case you might not be able to use all functions of this web site to the full extent. Furthermore you can block the registration of the data created by the Cookie (incl. your IP address) and related to your use of this website and the processing of this data by Google by downloading and installing the browser plugin available under http://tools.google.com/dlpage/gaoptout?hl=en.The GLS website uses the Google Analytics extension „ga(‘set’, ‘anonymizeIp’, true);“. This ensures anonymised registration of IP addresses (“IP masking”).

  • Each time a user accesses a GLS website, data is recorded in a log file. The following data is temporarily recorded:
    • Date and time of request
    • IP address or DNS name of the requesting computer
    • Requested page (URL)
    • HTTP answer code
    • Client operating system and version
    • Browser and version
  • To use the websites of GLS it may be necessary for the servers of GLS to set cookies. These cookies are used for the technical administration of the website. Every visitor can configure his/her browser to refuse cookies. In this case no data will be saved on the visitor’s computer. It may be that you cannot use all functions of the website to the full extend when cookies are disabled.
  • The GLS website is divided into open and closed area. The closed area partly serves to fulfil the contract between the customer and GLS and is only accessible after login with an individual user name and password.Among other functionalities the open area provides a contact form, Track and Trace functionality and the Parcel Shop search. Personal data entered in the contact form such as name, street, postcode, place, etc. is required for processing your enquiry and will not be passed on to third parties.
  • The stored data from (1) is anonymously analysed for statistical purposes. Statistical reports are used to evaluate the usage of the GLS websites. In particular, the order in which the pages are visited and the path taken between pages is shown. This is intended to give GLS an indication as to how the usability of the website can be further improved.
  • The GLS website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so called “cookies”, i.e. text files that are saved on your computer, allowing an analysis of how you use the web site. The information about your use of this web site, generated by the cookie (incl. your IP address), is transmitted to a Google server in the USA and saved there. If IP anonymisation is activated on this website, your IP address is shortened before transmission in member states of the European Union or other contractual states of the agreement on the European Economic Area. Only in exceptional cases the full IP address is transmitted to a Google server in the USA and shortened there. Google will use this information in order to analyse your use of the website, to compile reports about the website activities for the website operator and to perform further services that are connected with the website use and the internet use. Moreover, Google will transmit this information to a third party when indicated, as far as this is legally mandatory or as far as a third party is processing this data on behalf of Google. Google will in no case connect your IP address with other data of Google. You can avoid the installation of cookies by adjusting the according settings of your browser software; however we would like to point out that in this case you might not be able to use all functions of this web site to the full extent. Furthermore you can block the registration of the data created by the Cookie (incl. your IP address) and related to your use of this website and the processing of this data by Google by downloading and installing the browser plugin available under http://tools.google.com/dlpage/gaoptout?hl=en.The GLS website uses the Google Analytics extension „ga(‘set’, ‘anonymizeIp’, true);“. This ensures anonymised registration of IP addresses (“IP masking”).