GLS courier loading freight pallets into hub

How does a standard freight delivery work?

GLS delivers freight shipments, from single pallets to groupage mixed with pallets, reliably and safely.

GLS transports parked at depot waiting for their parcel loads

Awaiting a large shipment?

For larger or heavy freight shipments, GLS Freight Solution will contact you to make an appointment before the delivery.

GLS transport docked at the hub

What if no one's present for the delivery ?

If nobody is present at the time of delivery, a second delivery attempt will be undertaken.

GLS courier delivers a slim package at a building mailbox

GLS left me a notification card

On the notification card you'll find the barcode. Use this number when contacting our services.

GLS courier unloading parcels with handcart from a transport

Signature release authorisation

Allow us to deliver your shipment at an agreed location, even when you’re not at home, e.g. in your garage or on your patio.

Revoke a release authorisation

Revoke a release authorisation

You can revoke a release authorisation at any time by sending an informal letter containing your signature to your GLS depot.

GLS trucks crossing each other on a bridge.

Delivery and transport times

GLS delivers on working days. The delivery time takes 24h within Benelux and 48h to 96h to other European destinations.