Delivery delays to Great Britain

Due to the introduction of new customs clearance software at our partner, there are disruptions during customs clearance. A delay of 1-2 days must currently be expected.
However, we are working flat out to find a solution so that we can guarantee you the usual smooth operation again.

Information about shipment to Ukraine, Russia and Belarus

Due to the military conflicts, parcel shipment to Ukraine, Russia and Belarus is not possible for the time being. We will inform as soon as there is new information on this.

GLS van driving through a tunnel

Index-oriented surcharge Diesel

The fluctuation of the crude oil prices has a significant impact on the transport costs. This is why we charge an index-oriented surcharge (%) "Diesel". Get more information here.

Brexit information

Your export to the UK is in safe hands with GLS. Here you will find helpful information on Brexit.

Man with Corona mask

Information on the Corona virus

Here you will find information on current developments about the Corona virus in relation to your parcel shipment.

Current security advice

It comes again and again to fraud attempts, with which criminals abuse the name GLS to get at data or to swindle money. Here you will find current security information. Please note: GLS is not liable for damages caused by fraudulent activities of third parties who misuse the name GLS.

GLS van driving along a lake

Intra-Community supplies exempt from VAT

Deliveries within the European Community are generally exempt from VAT. We provide you as the the consignor with the so-called GLS Track & Trace log, so that you can prove the VAT-exempt intra-community delivery.

Toll traffic

Considerable costs arise for the use of traffic routes. These affect us and can neither be totally avoided nor compensated by us. Therefore a part of the costs must be passed on to our customers.

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Social Media

Are you looking for information and interesting facts about our social media channels? Here you will find everything important.

Code of conduct

As an internationally operating parcel service provider the GLS Group stands for fair competition, integrity and responsibility.